Each order at SmileyCookie.com is baked fresh the next business day after it is ordered and then ships out the next day unless you have ordered wrapped cookies. Wrapped cookies require an extra business day for the icing to dry before they are wrapped and packaged for shipment.
We ship via UPS. Please note that UPS does not deliver on Saturday.
Also, note that as part of UPS's SurePost Service, your package is delivered to your local US Post Office by UPS and the final local delivery is handled by your Postal Service Carrier. This typcially adds one day of added delivery time to your your arrival date. If you need your cookies as soon as possible, or by a specific date, we recommend you chose UPS Ground or an expedited shipping option instead of UPS SurePost.
If you would like your order delivered on a future date, instead of it being baked the day following your order, please choose UPS Ground, call 877-860-3999 or email email@example.com, to let us know which day your cookies need to arrive and we'll make sure they get there fresh on the day you choose.
Feel free to call 877-860-3999 if you have any questions about your shipping method or the delivery of your cookies. We would much rather confirm all of your order information over the phone than have your cookies arrive late.